Streamlined Respiratory Services in the South East of England

Background and requirement

A healthcare provider in the South East of England sought a partner to support their elective recovery plan. The objective was to reduce patient waiting times and meet critical NHS standards, including:

  • The 18-week Referral to Treatment (RTT) standard.

  • The DM01 six-week diagnostic standard.

  • The 28-day diagnostic cancer standard.

To achieve these goals, the provider needed additional capacity to deliver up to 210 diagnostic lung function appointments per week. Services required flexibility, operating across multiple sites on both weekdays and weekends. The solution also needed to seamlessly integrate with existing services, enhance clinical care pathways, and ensure rapid mobilisation.

The provider required a partner capable of:

  • Delivering up to 210 diagnostic lung function appointments weekly.

  • Providing expert advice, management plans, and rapid discharge to GP care.

  • Reducing waiting times across elective pathways, including 2-week wait cancer clinics and Faster Diagnosis Pathways.

  • Mobilising services quickly to address immediate needs while maintaining continuity of care.

Solution

Globe Workforce Solutions (GWS) designed and delivered a tailored solution to meet the provider’s needs and achieve tangible results:

  • Rapid Mobilisation
    GWS deployed a team of highly experienced respiratory physiologists and specialist nurses within a short timeframe, ensuring the service commenced promptly.

  • Flexible and Integrated Service Delivery
    Services were delivered across multiple sites on weekdays and weekends, providing up to 210 diagnostic lung function appointments weekly. This included routine, planned, and follow-up appointments, ensuring continuity of care.

  • Enhanced Pathway Support
    The team collaborated closely with the provider to implement rapid discharge pathways, provide expert clinical oversight, and ensure timely onward referrals, contributing to improved patient outcomes.

  • Regular Reporting and Collaboration
    Weekly progress updates and performance reporting ensured transparency, alignment with recovery goals, and sustained service improvement.

Results

  • Increased Capacity: Up to 210 diagnostic lung function appointments delivered weekly, significantly reducing patient backlogs.

  • Enhanced Patient Care: Expert oversight ensured high-quality care, rapid discharges, and appropriate referrals.

  • Sustained Impact: The service improved operational efficiency and patient satisfaction, supporting the provider’s long-term recovery efforts.

  • Flexible Delivery: Rapid mobilisation and adaptable service provision allowed immediate priorities to be addressed effectively.

Get in Touch

For further details or a provisional conversation please contact the team

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